About Us

Built on Trust, Backed by Compliance

At London & Surrey Water Services, we deliver top-tier plumbing solutions across the Thames Water supply region.

about us

Water Regulations Approved Plumbers and Supply Pipe Contractors

We specialise in lead pipe replacement, new water connections, and customer-side leak detection and repair.

We hold extensive experience in coordinated works with Thames Water Lead Pipe Replacement Scheme, Developer Services & Customer Side Leakage teams.

Water quality and water efficiency play an integral part in our services. We adopt a best practice approach to any advice or recommendations we provide and ensure that all installations and repair work carried out is fully compliant with the Water Supply (Water Fittings) Regulations 1999 and BSEN 806.

Design that brings out the best in you

As Water Regulations Approved Contractors, our mission is to ensure the safety, efficiency, and compliance of your water systems,

Our Mission

We have been Water Industry approved plumbers and impact moling contractors for almost two decades, working exclusively on new connections, customer side leaks, and lead replacement

Our Vision

On completion of lead pipe renewals or a water supply pipe upgrade, we issue a certificate of works completed, which can be submitted to Thames Water to progress applications or satisfy enforcement notices.

Our Values

Our certificates confirm that our workmanship satisfies the requirement of the water regulations. They also act as our guarantee of ten years for full supply pipe replacement and two years for supply pipe repairs.

Having problems with your water supply?

We're always happy to offer advice and a free estimate without obligation for any problems you are experiencing with your water supply or internal plumbing.

Feel free to call us or request a callback.

Our Internal & External Plumbing Services

We offer a full range of internal plumbing and supply pipe services including new installations, repair and replacement

Design that brings out the best in you

We believe in creating opportunities for passionate innovators.

Generate More Leads

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Increase Revenue & Sales

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Generate More Leads

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Increase Revenue & Sales

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Improve Website Conversions

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Reduce Customer Attrition

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Our Assurance

As proud members of the Chartered Institute of Plumbing & Heating Engineering (CIPHE) Approved Contractor Scheme, we uphold the highest standards in plumbing services.

Our commitment is demonstrated through

Rigorous Audits

We undergo regular evaluations to maintain and exceed the stringent standards set by CIPHE, ensuring our services consistently meet industry benchmarks.

Comprehensive Insurance

We carry extensive public liability insurance, providing peace of mind and protection against unforeseen circumstances.

Continuous Professional Development

Our team conducts ongoing training and education to stay abreast of the latest advancements and best practices in plumbing and mains water supply services.

Neurology

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Why Choose Us

By choosing London & Surrey Water Services, you are partnering with a team dedicated to delivering quality, safety, and compliance in every we undertake.

Experienced Contractors

We have been Water Industry approved plumbers and impact moling contractors for almost two decades, working exclusively on new connections, customer side leaks, and lead replacement

We Certify Our Work

On completion of lead pipe renewals or a water supply pipe upgrade, we issue a certificate of works completed, which can be submitted to Thames Water to progress applications or satisfy enforcement notices.

Guaranteed Workmanship

Our certificates confirm that our workmanship satisfies the requirement of the water regulations. They also act as our guarantee of ten years for full supply pipe replacement and two years for supply pipe repairs.

What Our Customers Say

We've built a solid reputation through our continually growing customer base as the most trusted team of Approved Plumbers and Moling Contractors in London.

Mark Gunn Bromley, BR1

I would highly recommend Alan. I wish we had found him earlier because it would have saved us both time and money. We had a water leak at our house which could not be located. I contacted other “experts” in underground water problems before finding Alan, none of them could offer a convincing solution. Alan is an expert in this area and articulated very clearly the alternative solutions and the pros and cons of each. Alan is very professional, hard working and tidy - you would not be able to tell that concrete and flagstones were removed to do the work. Excellent job.

Alexander Ritchie Dulwich, SE19

We had a severe water leak that was flooding the basement of our house. Alan and Grant dealt with this emergency straight away. The organisation for our job was efficient, and we were kept informed at all points in the process. The repair was complex. It required moling through the basement exterior wall and installing a new connection to our internal supply. Alan carried this difficult task out efficiently and quickly, causing the least disruption possible, and it was a pleasure to deal with both him and Grant. Their price for the work was very reasonable. highly recommend!

David Haslett New Malden, KT1

Alan went above and beyond when installing my new water mains. He was prompt, professional, communicative, and really helpful, taking time after the job was done to offer advice on getting the best out of the new supply. I am amazed at how quickly he could get the job done and left the house so clean afterwards you would never have known he was there. The fact he is Thames Water approved was also a huge bonus and made the whole process much quicker and easier. I can't recommend him highly enough and would 100% use London & Surrey Water Services again.

David Haslett New Malden, KT1

Alan went above and beyond when installing my new water mains. He was prompt, professional, communicative, and really helpful, taking time after the job was done to offer advice on getting the best out of the new supply. I am amazed at how quickly he could get the job done and left the house so clean afterwards you would never have known he was there. The fact he is Thames Water approved was also a huge bonus and made the whole process much quicker and easier. I can't recommend him highly enough and would 100% use London & Surrey Water Services again.

Latest News

We adopt a best practice approach to the work we carry out and ensure compliance with the Water Supply (Water Fittings) Regulations 1999

Built on Trust, Backed by Compliance

At London & Surrey Water Services, we deliver top-tier plumbing solutions across the Thames Water supply region. As Water Regulations Approved Contractors, our mission is to ensure the safety, efficiency, and compliance of your water systems, safeguard the quality of your drinking water, and adhere to all relevant regulations.

Our Story

Established in 2015 by a seasoned plumbing professional, our company was born from a desire to offer transparent, skilled, and regulation-compliant plumbing services to homes and businesses across London and Surrey.

Our Mission

We aim to provide reliable, efficient, and compliant plumbing services that meet our clients’ unique needs. By adhering to the Water Supply (Water Fittings) Regulations 1999, we ensure that all our work prevents contamination and waste, maintaining the integrity of your water supply.

Our Team

Our team consists of experienced and certified plumbers passionate about their craft. We invest in continuous professional development to stay abreast of the latest advancements and best practices in plumbing and mains water supply services.

Who We Work With

We proudly serve a broad range of clients, including:

Homeowners
Landlords and letting agents
Housing associations
Property developers

Contact Us

At London & Surrey Water Services, we are committed to delivering exceptional plumbing solutions that meet regulatory standards and exceed your expectations. Contact us today to discuss your plumbing needs and discover how we can assist you in maintaining a safe and efficient water supply system.

Our Service Area

South London – Bromley – Croydon – Merton – Kingston – Sutton – Wandsworth – West London – Brent – Ealing – Hammersmith – Harrow – Richmond Hillingdon – Hounslow – East London – Lewisham – Greenwich – Hackney – Tower Hamlets – Newham – Bexley – Waltham Forrest – North London – Barnet –Enfield– Haringey – Central London – Camden – City of London – Kensington – Islington – Lambeth – Southwark – Westminster – Surrey – Elmbridge – Epsom Guildford – Mole Valley – Reigate – Runnymede – Spelthorne – Surrey Heath – Tandridge – Waverley – Woking

Ready to Connect?

Our team is available 24/7 and will be more than happy to offer advice or answer any questions you may have. Feel free to contact us anytime at 0800 037 1247 or fill out the contact form below if you would like to to find out more about our services or for to arrange your FREE, no obligation quotation!

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