Thames Water Approved Plumbers & Impact Moling Contractors London
Supply Pipe Installation, Repair and Replacement.
TAPS 5 Certified lead pipe replacement in London using limited dig, low impact moling equipment, carried out by your local Thames Water Approved Contractor.
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Approved Plumbers in London
London & Surrey Water Services Ltd is a team of Thames Water approved plumbers working throughout London, Surrey & the Thames Valley.
about us
Experienced, Reliable & Affordable Plumbing & Moling Services in London
London & Surrey Water Services Ltd is a team of Thames Water Approved Plumbers & Impact Moling Contractors in London Contractors. We specialise in new water connections, lead pipe replacement and customer side leak detection and repair.
We hold extensive experience in coordinated works with Thames Water Lead Pipe Replacement Scheme, Developer Services & Customer Side Leakage teams.
Water quality and efficiency also play an integral part in our services. We adopt a best practice approach to any advice or recommendations we provide and ensure that all installations and repair work carried out is fully compliant with the Water Supply (Water Fittings) Regulations 1999 and BSEN 806.
Our Plumbing Services
We offer a full range of internal plumbing and supply pipe services including new installations, repair and replacement
New Water Connections
If you're in the process of applying for a new or replacement water connection through Thames Water Developer Services. We can install your new supply pipework and certify it for connection.
Lead Pipe Replacement
If you have concerns over lead in your drinking water supply. We can replace your lead supply pipework and coordinate in your application to the Thames Water Lead Pipe Replacement Scheme.
Leak Detection & Repair
We use state-of-the-art leak detection equipment to pinpoint non-visible leaks on mains water supply pipework and internal plumbing system before effectively repairing the leak.
Low Water Pressure
If you're experiencing low water pressure or poor flow rates, give us a call. We can identify the limitations in your water supply and offer practical solutions to solve it
Internal Plumbing
We hold extensive experience in internal pipework installation and modifications to improve water flow rates, bypassing concealed leaks and general plumbing repairs
Emergency Plumbers
We offer reliable and affordable 24-hour plumbing services in London. We are on-call to respond to the sudden loss of your water supply or internal and external water leaks
Looking for advice and a free estimate?
We're always happy to offer advice and a free estimate for any plumbing problems you may have. Give us a call or schedule a callback.
London Moling Services
Impact moling is a limited dig, low impact method of trenchless supply pipe replacement.
If you live in London and you're looking for a professional and reliable lead pipe replacement service then look no further. Our team of Thames Water Approved Plumbers use low impact moling equipment to carry out lead pipe replacement. Impact Moling offers a more cost-effective and less disruptive method of replacing lead supply pipes over traditional trenches, allowing minimal disruption to existing landscapes
Water Company supply areas we work in :
Recent Work
We adopt a best practice approach to the work we carry out and ensure compliance with the Water Supply (Water Fittings) Regulations 1999
Lead Pipe Replacement
Lead supply pipe replaced in West London using impact moling equipment, in application to Affinity Water Lead Pipe Replacement Scheme
Lead Pipe Replacement
Lead supply pipe replaced in South Croydon using impact moling equipment, in application to SES Water's Lead Pipe Replacement Scheme
Supply Pipe Upgrade
Lead supply pipe replaced in North London using impact moling equipment, in application to Thames Water Developer Services
Supply Pipe Separation
Domestic from commercial supply pipe separation in West London using impact moling in application to Thames Water's Developer Services
Leak Detection & Repair
Supply pipe leak detection and repair in South London to satisfy an enforcement notice served by Thames Water Customer Side Leakage Team
Lead Pipe Replacement
Lead supply pipe replaced in North London using impact moling equipment, in application to Thames Water Lead Pipe Replacement Scheme
Some further examples of our work?
Here are a few of many projects. We provide a professional service which includes consultation, free estimate, design and installation.
What Makes Us Different?
Employing the services of an experienced Thames Water Approved Plumber offers a number of assured benefits over other plumbers in London
Experienced Plumbers
We have over 30 years of trade experience in domestic and commercial plumbing and water service installation & repair.
We Certify Our Work
For every supply pipe installation or repair, we issue Thames Water TAPS 5 certificates that certify compliance with the water regulations.
Time & Location Tracked
Our on-site attendances are time and location tracked, with detailed records of the work we carried out stored for future reference.
Excellent Customer Care
It's important to us that so much of the work we do is for returning clients who are satisfied with their service every time they've called on us.
Water Industry Approved
We have been members of Thames Water Approved Plumbers Scheme since 2005 and Watersafe approved plumbers since 2013.
Guaranteed Workmanship
We offer a full 15-year guarantee on new supply pipe installations and a 2-year warranty on supply pipe or general plumbing repairs we carry out.
Scheduled Rates
Our time tracked, and scheduled rates ensure fair and transparent charges for the services we provide to our customers.
24hr Emergency Service
We know that emergencies happen when you least expect them, which is why we offer 24/7 emergency services you can count on.
What Our Customers Say
We've built a solid reputation as the most trusted Thames Water Approved Plumbers and impact Moling Contractors in London.
Frequently Asked Questions
Thames Water Approved Plumbers
Thames Water Approved Plumbers
Thames Water Approved Plumbers
Thames Water Approved Plumbers
Thames Water Approved Plumbers
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The Thames Water approved plumbers at London & Surrey Water Services are on-call to help you identify the cause of the problem and get your water supply flowing again with the minimum possible delay.
You can contact us at any time of the day or night for advice or arrange for one of our emergency plumbers in London to attend. Still, before calling us out, there are a few simple checks you can make to help identify if the loss of your supply is caused by an internal plumbing fault or a Thames water network problem in your area.
Things you should check if you have no water
Step 1 - Try your cold water at the kitchen sink
If water is still flowing strongly from this tap but nowhere else in your home, it is likely to be a problem with your internal plumbing. Please Contact Us on 0800 0371, and we'll be happy to offer advice and arrange for one of our Thames Water Approved Plumbers to help.
Step 2 – Check your stop valves are open
If there is no water coming from your cold tap at your kitchen sink, check your inside stop valve is fully open. It's often located under the kitchen sink, the cupboard under your stairs or under the floorboards by the front door. Turn the valve anti-clockwise to make sure it is fully open. Your outside stop valve also needs to be checked to make sure it is fully open.
Step 3 – Check with your Neighbours
This can be a helpful way to find out what the problem could be. For example, they may have been using the outside stop valve to do plumbing work without realising it affected your supply.
If there is no issue with your Neighbour's water supply, the problem is likely with your plumbing. You should Contact Us on 0800 0371, and we'll be happy to offer advice and arrange for one of our Thames Water Approved plumbers to help.
If there is also a problem with your Neighbour's water supply, it could be a problem from Thames Water’s supply network so check Step 4 for more information.
If you live in a flat, you should check for any known issues with your building maintenance contact, your housing association, or the managing agent of the building.
Step 4 – Check for network problems in your area
Your water supply may be affected by a network problem Thames Water may already know of and be work on. You can search for your postcode on their map to see work taking place near you.
You'll need to locate your internal stopvalve inside your property or the outside stopvalve in the public footpath and shut off the water supply.
If the leak inside your property, once you've isolated the water supply, open all the taps in the property to drain and water from the pipework
you may need to shut down the electricity supply as a precaution.
Contact Thames Water Approved Plumbers
Contact us on 0800 0371 247, and we'll send a local approved emergency plumber to help.Libero, totam assumenda eius unde, officiis maxime alias, error et repellendus numquam rerum. Laboriosam doloribus deleniti voluptatem. Quod necessitatibus in, id aliquam.
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Thames Water Approved Plumbers
Whether you need a new water connection, lead pipes replaced, a leak repaired, or a completely new plumbing system installed. Thames Water recommends you choose a Thames Water Approved Plumber to carry out plumbing work in your home or place of business.
Similar to schemes such as the Gas Safe Register, Thames Water has approved a list of plumbers across its supply region to check they are qualified and have the knowledge required to install, repair and maintain plumbing systems in compliance with the Water Supply (Water Fittings) Regulations 1999
What is the Water Supply (Water Fittings) Regulations 1999?
Regulations are in place to cover the installation and repair of all plumbing systems fed by public water supplies.
The Water Supply (Water Fittings) Regulations 1999 are legal requirements for designing, installing, and maintaining plumbing systems in England & Wales. The Water Supply Regulations dictate how plumbing systems are installed to prevent the water you use from being contaminated or wasted.
What is an Approved Plumber?
The Approved Plumber has been given a very useful concession in that they may start work without notification or prior consent on certain types of work, provided they issues the customer (and for some types of work, the Water Supplier) with a certificate of compliance of the work when it is completed.
What is an Approved Supply Pipe Contractor?
Thames Water Approved Plumbers Scheme (TAPS)
The Department of Environment, Food and Rural Affairs (Defra) grants organisations such as Thames Water consent to run an approved contractor scheme. Approved status enabling plumbers or groundworks contractors to self-certificate their work.
Self-certification removes the requirement for approved contractor's installations to be inspected by Thames Water, which has a legal duty to enforce the regulations to ensure the requirements are met.
Like other competent person schemes such as the Gas Safe Register, Thames Water vet all applicants to ensure they are qualified plumbers or ground workers and have the required knowledge in water regulations before granting approved status.
All members are regularly audited and must produce evidence of public and employers' liability insurance.
Currently, there are two parts to Thames Water's scheme; 'Approved Plumber' and '3rd Party Approval'.
What are the benefits of using Thames Water Approved Plumbers?
Thames Water Approved Plumbers are qualified to carry out plumbing work in homes and business premises.
- Thames Water Approved Plumbers have been trained in Water Supply (Fittings Regulations) 1999 to ensure there should be no risk of sub-standard installation or poor-quality materials that could cause contamination to your drinking water supply.
- Thames Water Approved Plumbers are familiar with Thames Water policies and application procedures, including new connections and supply pipe upgrades, the lead pipe replacement scheme and customer side leaks.
- For most types of plumbing work, anyone proposing to carry out works has a legal duty to notify Thames Water in advance and receive written consent before work starts. This can lead to delays in applications.
- Thames Water Approved Plumbers are exempt from advanced notification for certain types of work. They issue Thames Water Approved Plumbers' (TAPS) certificates to confirm their work is compliant with Water Fitting Regulations.
- TAPS Certificates can be submitted to Thames Water to progress applications and connection dates.
- Thames Water has a duty to inspect new plumbing installations. By instructing the services of Thames Water Approved Plumbers, the issuing of TAPS certificates bypasses the need for any required regulation's inspection.
- Thames Water Approved Plumbers offer assurance to customers that their work is carried out to satisfy the requirements of the Water Fittings Regulations.
Our Service Area
South London – Bromley – Croydon – Merton – Kingston – Sutton – Wandsworth – West London – Brent – Ealing – Hammersmith – Harrow – Richmond Hillingdon – Hounslow – East London – Lewisham – Greenwich – Hackney – Tower Hamlets – Newham – Bexley – Waltham Forrest – North London – Barnet –Enfield– Haringey – Central London – Camden – City of London – Kensington – Islington – Lambeth – Southwark – Westminster – Surrey – Elmbridge – Epsom Guildford – Mole Valley – Reigate – Runnymede – Spelthorne – Surrey Heath – Tandridge – Waverley – Woking
Ready to Connect?
Looking to employ a reliable and experienced and affordable plumbers in London to install, or repair your water services?
Talk to us about your project.
We are always happy to offer advice and a free estimate for any plumbing problems you may have. Please feel free to give us a call on our freephone number below. You can send us an email or use the livechat facility on the bottom right of the page.
Contact us today for a free no-obligation quote.
- 0800 0371 247
- 07884 456 834
- [email protected]
- Weylands Treatment Works, Molesey Rd, Walton-On-Thames, KT12 3PB